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Teamdock Logistics

From pallet to signature, in one view.

  • Your own carriers
  • No fee per label
  • Keep Picqer or Sendcloud

Teamdock Logistics books with your own carriers, shows your customer where the shipment is, and checks every freight invoice against the agreed price. No fee per label.

Teamdock's shipping desk with a shipment's history open

Bring your own carrier.

Carriers you have your own contract with. Your regional pallet haulier through Pier: with a connection, by e-mail, or simply with the driver link.

Pier starts with a pilot at a regional pallet haulier that already drives for one of our customers: real shipments from day one, not an empty network.

For carriers: Teamdock Pier →

On Picqer or Sendcloud? Keep them.

Picqer stays your warehouse: Teamdock brings its shipments into the same view and shows your customer where they are. Sendcloud simply keeps making your labels.

Everything going out, in one place.

What still has to ship, what is on the way, what is stuck and what arrived. A shipment with no news for five days moves to problems by itself.

Delivered only counts with proof.

The driver opens a link, no app, no account, and records who signed, with a photo or a signature. If a carrier says "delivered" without proof, you see that too.

The invoice next to the agreement.

Record your rates per carrier. When a freight invoice comes in higher, the difference is at the top, with a file you can forward as it is: price per line, photos, times and the full history. The cost check comes with Pro and Max.

Your customer knows when the truck comes.

A tracking page with your name and logo, on your own web address if you like. Your customer confirms the day, picks another, or leaves a message for the carrier.

What your customer and the driver see

Two links, no app and no account.

Tracking page on a phone: out for delivery today between 10:00 and 12:00
The tracking page: the day and the carrier's window. Your customer confirms or picks another day.
Tracking page on a phone: delivered, with a photo and a signature as proof
Delivered, with a name, a photo and a signature.
Driver link on a phone: delivery address, pallets and buttons to deliver
The driver link: address, pallets and the customer's note (Pro and Max).

Also included

  • E-mails to your customer as the shipment moves, with your logo
  • Returns as shipments of their own, followed the same way (Pro and Max)
  • Automations that start on a shipment status (Pro and Max)
  • No extra plug-in in your shop that breaks at an update: the workspace talks to WooCommerce directly

Included in every plan.

No fee per label, no fee per shipment, and no separate shipping subscription. Returns, proof of delivery and the cost check from Pro.

Compare plans

Common questions

Book a demo with your own shipments
Does it replace Sendcloud or Picqer?
No. Keep them for your labels and your warehouse. Shipments from Picqer come into the same desk, with the tracking page and the e-mails for your customer. Sendcloud keeps working the way you are used to.
Which carriers can I use?
Carriers you have your own contract with, and regional hauliers through Teamdock Pier. Parcels can go via Sendcloud or Picqer. Essentials includes one own carrier, Pro up to five, Max as many as you need.
My haulier has no IT. Does that work?
Yes. The driver uses the driver link: a web page on their phone, no app and no account. They tap picked up or delivered and add a name and a photo or signature. The driver link comes with Pro and Max.
Can the tracking page run on my own domain?
Yes, in every plan, for example track.yourshop.com. You add one DNS record and Teamdock arranges the certificate.
What happens when a freight invoice is higher than agreed?
The difference is flagged on the shipment, and one click gives you a file to forward to the carrier: the agreed price per line, the invoice, photos, times and the full history. The cost check comes with Pro and Max.
What does it cost?
Nothing extra. Logistics is part of every plan, with no fee per label or per shipment. Returns, proof of delivery, the cost check and automations on shipment status come with Pro and Max.

See it with your own data.

Start a 14-day trial, or tell us what you need and we'll show you around.