← All modules 
Tickets
Every customer question in one queue, next to the order it's about.
Email, WhatsApp, live chat and phone calls arrive in the same place. Whoever answers sees the customer's orders without switching tools.
Shared mailboxes
Connect info@, support@ and your other inboxes. Messages become tickets your team can assign and follow up.
WhatsApp, chat and phone
WhatsApp messages and live chat land in the same queue. Calls through Rinkel are logged on the customer.
Replies from your own domain
Customers get answers from your address, not ours, with a draft from the assistant when you want one.
- Shared mailboxes turned into tickets
- WhatsApp and live chat in the same queue
- Phone calls logged on the customer
- Replies sent from your own domain
See it with your own data.
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