Compare
One workspace, or a separate tool for every job?
Most small companies end up with a helpdesk, an invoicing tool, a task board, a chat app and something to glue them together. This is how that compares with doing it all in Teamdock.
| The job | With separate tools | With Teamdock |
|---|---|---|
| Orders and invoices | Orders in the shop, invoices in an invoicing tool, typed over or synced by a connector. | The invoice is created from the order, with e-invoicing over Peppol. |
| Customer questions | A helpdesk that doesn't know what the customer ordered. | Email, WhatsApp and chat tickets next to the customer's orders. |
| Product listings | One product at a time in wp-admin. | Product Studio drafts, reviewed before they go live. |
| Who does what | A task board and a chat app, linked to nothing. | Department queues, with each task linked to its order or ticket. |
| Repetitive work | A paid automation service between the other tools. | Built-in automations on the same records. |
| Where the data is | Spread over several vendors, often outside the EU. | One private workspace, hosted in Germany. |
When separate tools are the better choice
- You already run a large helpdesk or ERP that your whole company depends on and works well.
- You need deep, specialist features in one area, such as full accounting or a contact centre.
- Your shop is not on WooCommerce and you need a live shop integration today.
Not sure? Tell us how you work now and we'll say honestly whether Teamdock fits.